What Leaders Learned at Talent Summit 2024

Talent Summit 2024 arrived with the promise of being a more “settling year,” as Fiona Mullan suggested. After several turbulent years of disruption, survival mode, and rapid change, many hoped for steadier ground.

The morning delivered something different.

Under the theme Tech and Turbulence, the first half of the day highlighted a growing list of leadership challenges. Flexibility, the future of DEI, the accelerating reality of AI, and the burnout of middle managers all took centre stage. The message was clear. The landscape is not settling. It is shifting, and leaders must shift with it.

The good news is that Talent Summit never sends people home without ideas, insight, and examples of what great leadership looks like in practice.

Here are a few of the standout contributions.


Flexibility is a Business Advantage

Rory Sutherland argued that flexibility is a catalyst for innovation.New ways of working create new ideas. New ideas create new value. In his words, flexibility increases the chances of fresh thinking that contributes to the overall value exchange inside organisations. Flexibility is not a concession. It is a competitive advantage.


DEI Needs a Wider Front Door

AJ Thomas highlighted a crucial point in the DEI conversation.Instead of focusing on how people exit through the back door, widen the front door. Create broad, fair, accessible entry points so that opportunities are not limited to those who already know how to navigate the system. Inclusion starts long before someone joins an organisation.


AI Is Not Optional

David O’Reilly was direct.
If you think your staff are not already using AI, you are wrong. Leaders need to get to grips with it. AI is no longer a distant wave. It is part of daily workflows, decision-making, and communication. Leaders who ignore it will fall behind their teams.


Middle Managers Need Support

David Barrett captured the sentiment of many when he shared Gen Z’s view that middle managers have a “terrible” job.The pressure is real. Organisations need to help. Building communities for middle managers, offering training they actually want, and listening to their needs can prevent burnout and increase effectiveness. Support the middle to strengthen the whole.


Leadership Requires Flexibility Too

As Anne Roemer noted, leaders need to know how to follow as well as lead. Leadership style depends on the situation, and flexibility is as necessary for leaders as it is for employees. Without it, the result is organisational muscle strain.

The rest of the day featured insights from Angela Cheng-Cimini, Anne Kiely, Joanne Morrissey McCrohan, Claire Doody, Johnny Campbell, Darrell Hughes, Diane Yoon, Stephanie Prenderville, Steve Rawling, and Tiffany Stevenson. Their contributions reinforced a simple truth. The future of talent requires adaptability, clarity, and a willingness to rethink long-held assumptions.

Talent Summit delivered what it always does: ideas that spark action and a clearer view of what leadership must become.

Flow Group UK and Ireland also extends sincere thanks to our clients who joined us this year: Joyce McLoughlin (UCD), Ken McIntyre-Barn (C&C Group), Denise Collins (Norbrook Laboratories), Tony Kirwan (Circle K), Catherine Harte (IMMA), Sinead Quealy (Voxgig), Ciara Ruane (Avolon), and Shane Nugent (NCH).

Thank you to Sigmar Recruitment and the full team behind the scenes for another exceptional event.


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