Leadership in Chaos: 10th edition.

Leadership in Chaos: 10th edition.

the big ange effect, all boats, leadership levels.

Ray Dalio.


Ellie Davis

Communication: the big ange effect.

The English premier league club Tottenham Hotspur, are doing quite well this year. In contrast to the last few. They put it down to the appointment of a new manager, Ange Postecoglou. Many (including Paddy Power) are calling it the Big Ange Effect. What’s interesting is how the manager has made language his most effective weapon. He’s a great communicator. One of his pre-match talks with the Australian team has been well shared. He admits “I like to tell stories, to say why we’re doing things. I love the detail behind it”. What makes his communication special is his authenticity. As one expert comments “What makes him a great communicator is that he knows who he’s talking to, so he’s always speaking with half of his mind thinking about who’s the audience”.

A thought for leaders: There’s lots to take from this. Firstly, investing time in communication can have transformational impact on results. Secondly, understanding your audience, and setting the right tone, is key to creating that impact. And thirdly, humility, and vulnerability, is a big part of setting the right tone and establishing credibility as a leader.


Ellie Davis

Culture: all boats.

Organizational psychologist Adam Grant recently wrote about what American schools get wrong. He references a global study on standardised testing, which has run since 2000. The big winners weren’t the obvious counties, but Finland and Estonia. Separate studies analysed why. They found that teachers were looped with students. They taught a class for more than one year. And in Finland and Estonia they go a step further, where frequently teachers take a class for up to 6 years. The teachers role often evolves from instructor, to coach and mentor. They grow together. Deeper relationships unlock hidden potential. And importantly, no student gets left behind.

A thought for leaders: It’s easy to pick out the superstars. The “gifted and talented”. Great education systems though, create a culture of opportunity. They unlock the hidden potential in people, so all boats rise together. The system of excellence is shared, not dependent on the few. Successful organisations need different types of voices, ideas, perspectives. Remember diversity isn’t just colour, race or gender. Are you investing in everyone, or are you dependent on the few?


Ellie Davis

Leadership: leadership levels.

Leadership and management are different. Obviously. Not better, but different. Management is about coping with complexity. Avoiding chaos. Bringing order and consistency. Leadership, is about preparing for change. And in a chaotic, competitive and volatile world, good leadership is critical. Management focusses on planning & budgeting, organising & staffing, controlling & problem solving. Leadership is about setting a direction and aligning, motivating and inspiring people. Both are essential. Without good management, lies chaos. Without good leadership, a company lacks vision, alignment and purpose. But most companies are over-managed and under-led.

A thought for leaders: Leadership is critical. Great companies, ensure great leaders exist at every level. They spot, nurture and develop great leaders. They don’t wait for them to arrive on horseback. They test and stretch young people with leadership potential. Great leaders, create great leaders. Do you recognise the difference between a great manager and a great leader? And are you focussed on creating great ones?


Ellie Davis

Podcast: Leading Teams in Chaos

This week we’re sharing a four part series from our podcast library.

In this series, on Leading Teams in Chaos, we cover:

  • Part 1: the source formula for leading teams.
  • Part 2: agreeing the why.
  • Part 3: agreeing the how.
  • Part 4: agreements and the four commitment cards.

…dive into more by clicking on the links above. Enjoy!


You can follow Flow Group on Linkedin here.


P.S. This weeks featured artist is Ellie Davies. Her photos are set in UK forests, where nature, culture, landscape, and human activity merge. They explore the complex interrelation of landscape and individual. Part of the charm of her photographs comes from the crystalline stillness of the elements within. The profound space spreads through evocative and magical elements, which invite viewers to contemplate nature and allude to an upcoming event.

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